Demystifying AI in CX

Demystifying AI in CX Thursday, July 30, 2026 · 5:00 PM – 7:30 PM 4733 Chabot Drive, Suite 175, Pleasanton, CA 94588 AI is changing customer experience faster than most teams can keep up. Between the hype, endless new tools, and conflicting advice, it’s hard to know what actually works. This event is designed for CX leaders, practitioners, and founders who want practical, honest conversations about applying AI in customer experience. We’ll discuss: * What AI is genuinely good at today—and where it still falls short. * Real-world use cases from support, customer success, and operations. * How leading teams are deploying AI agents and copilots. * Common implementation mistakes and lessons learned. * What the future of AI in CX looks like over the next few years. Expect an interactive discussion with peers, live demos, and plenty of time for networking and exchanging ideas. Whether you’re just starting your AI journey or already deploying AI at scale, you’ll leave with practical insights and new connections—not just more buzzwords. THE SPEAKERS Chandan Maruti: Twig CEO - Autonomous AI Agents Sanjeev Angadi: B2B Global enterprise leader - Tech Support & Strategy Leader | Customer Success Champion | Data-Driven Operations Executive THE COMMUNITY About East Bay Founders East Bay Founders is a community connecting capital, colleagues, customers, and cities to help entrepreneurs learn faster, build smarter, and scale companies that last. Where Founders Grow. www.eastbayfounders.net